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Forum Discussion
Bornslippy
Feb 05, 2016Aspirant
readyNas Pro Business to Readynas 316 disk migration problem #26429545
Hi
I'm trying to follow http://kb.netgear.com/app/answers/detail/a_id/29957/~/readynas%3A-migrating-disks-from-raidiator-4.2-to-readynas-os-6-(x86)
but when I try to access the disks in the new s...
Bornslippy
Feb 07, 2016Aspirant
Firmware update successful. All fine with the scratch disk.
When I put the six old disks back in it would not take any of the credentials (at least what I thought the credentials should have been). So I tried Password recovery. I answered the question correctly but no email was sent. Probably because the SMTP password is out of date. But I am guessing that the process has set a new admin password anyway.
By the way, that sounds like a software defect to me - you shouldn't set a new password if the email send has failed, it should be atomic.
The article says not to reinstall the OS so I haven't done that.
So a bit stuffed now...talking to support...
mdgm-ntgr
Feb 07, 2016NETGEAR Employee Retired
Support has requested the details that they need to look into this remotely.
They could try manually resetting the admin password.
The reason why you can't do an OS Re-install is that that would install OS6 over the top of RAIDiator-x86 which would leave the system in a confused state where it would get stuck in booting. OS6 is a very different OS and uses a different filesystem for the data volume.
Following the procedure in the article given, the NAS will boot RAIDiator-x86 off the disks so that you can backup your data (if the system has completed booting into this you should see a 4.2.x firmware version in RAIDar when booted normally). Assuming the admin password is all that is messed up once that is fixed it should be a smooth process to backup your data.
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