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Seachicken's avatar
Seachicken
Aspirant
Sep 02, 2015

ReadyNAS RND4210 wont power up

I have an older RND4210 (circa 2008) and we had a nasty storm this weekend, lost power for about 16 hours and now it wont power back up.  Not sure what my options are?  Thinking up upgrading to a new...
No power
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JennC's avatar
JennC
NETGEAR Employee Retired
Sep 02, 2015

Hello Seachicken,

 

If your old NAS is totally not turning on, no LEDs at all. You can get a replacement for the PSU from support center. See instructions here how to replace the internal part. If you will be able to power it up with the replacement PSU you will be able to retrieve your data. Otherwise, data recovery contract is needed. You cannot use the disks on a newer model of NAS and expect the data to be intact and accessible.

 

Please contact support center for the PSU replacement.

 

Regards,

Seachicken's avatar
Seachicken
Aspirant
Sep 02, 2015

Thank you,  I am working with the support center and will go from there.

 

 

  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    Sep 02, 2015

    Alright Seachicken.

     

    Welcome to the community!

     

    Regards,

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