NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
readynas RNDU2000 stuck on Booting (readynas RND-2a)
Hello fellow nas users, Since a few day's i have a big issue with one of my Nas. While playing some music from it , it suddenly went off-line and was no longer available in my network. I also ha...
When did you purchase the ultra? If you are the original purchaser, the warranty is 3 years.
If you have a scratch disk, try removing the existing disks (labeling them by slot) and then try to do a factory install with only the scratch disk in place. That will let you know if the hardware is ok.
While the disks are out, you can test them with vendor diags on a windows PC (seatools for seagate, lifeguard for western digital).
hi Stephen,
Tnx for your fast reply. Unfortenely the nas is 3 years and 4 months old.
with scratch disk you mean a kind of Test disk ? i can do that ..
Strange Fact is ... i cannot perfom a fact default or OS reinstall. Simply because holding this reset and power up give's no burning leds as mentioned in the manual. So i think the unit is out of firmware or bad memory ..
do you know a way to reinstall the firmware with USB or ? because it does not boot ..
grtz
eric
You could try unformatting or zeroing the scratch drive - that will force a factory install.
There are instructions for usb recovery here: http://home.bott.ca/webserver/?p=166
Note the warning - it would be good to get some confirmation from Netgear that it is appropriate.
Hi Stephen,
i tried this USB recovery.... no respons. the Act led blinks for 3 seconds... the fan starts... then nothing.
I will try this weekend with a scratch disk... but i think the NAS is dead, maybe the memory. It's a pity there is nowhere some info to find out if there are way's to try for some tests. Just like with pc's ... one Beep , two beeps .. etc.
Only thing that matters to me is that i can recover my data... these are unreplaceble for me ..
Grtz
eric
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
