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Forum Discussion
Solved
ReadyNAS snapshot folder deleted its contents
I am using a ReadyNAS RN31400 with 10.7 TB of storage and have multiple shares that are being backed up in snapshots. I discovered today that one of the snapshot folders has deleted all of its conten...
Mysteriously, the config file for that share was empty. I repopulated the config file for it and then the NAS was restarted and now appears to be working alright.
Hi SDR,
Welcome to the community!
Download the device logs and send it so we can have a further look.
Kind regards,
BrianL
NETGEAR Community Team
Alright thanks. I emailed the log files.
Hi SDR,
We'll check the logs and let you know what we find.
Kind regards,
BrianL
NETGEAR Community TeamAfter reviewing your logs, it does look like the system acknowledges some snapshots are being taken.
Look in snapper.log and review the subvolume with your share name. It shows when it believes it is taking the snapshot. This should be what appears in the UI.
Can you enable Secure Diagnostics mode and PM me the 5 digit port and I can take a look?
OK it's enabled and I PM'ed you the port. Thanks!
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