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Forum Discussion
Solved
ReadyNAS support for RN516?
Does netgear offer support for the ReadyNAS line anymore? I'm willing to pay. I have an RN516 that stopped sharing and the web UI is no longer responding, but I do have SSH. Thanks.
TullyNYGuy wrote:
Does netgear offer support for the ReadyNAS line anymore? I'm willing to pay.
You can purchase a service contract for it. Log into my.netgear.com, and select "my registered products" Click on the "support options" control next to the RN516, and you'll see "purchase a support contract" next to it.
It's of course out of warranty, so no RMAs, etc. But they can troubleshoot remotely, and provide software support.
TullyNYGuy wrote:
Does netgear offer support for the ReadyNAS line anymore? I'm willing to pay.
You can purchase a service contract for it. Log into my.netgear.com, and select "my registered products" Click on the "support options" control next to the RN516, and you'll see "purchase a support contract" next to it.
It's of course out of warranty, so no RMAs, etc. But they can troubleshoot remotely, and provide software support.
Thanks!
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