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Forum Discussion
ReadyNAS Ultra 2 - No LAN, HDD or Activity lights
Good afternoon,
I have a ReadyNAS Ultra 2 with 2x 2tb HDD in X-RAID which I use to store Ghost images, so it doesn't see much action.
Today I have come to use it to deploy an image on a users computer, but unable to access it via its IP, which I thought was strange. Taking a look at the device in my server room I see there are no lights on the front other than the power light, the Act light is off and the HDD lights are off. Taking a look at the network port (LAN1) the LED's are on. Tried to ping the device and I get no response, thinking maybe it has hung I decided to power it down, pressing the power button twice to perform the clean shutdown did nothing, so had to hold the power button in order to power it off. I switched the device back on and now I get no lights on LAN1 (nor do I get any activity on LAN2) as well as no lights on the front except the power light. I have taken it off the network and plugged in a laptop locally but still no network activity.
Tried two other HDD's just to see if the existing HDD's are the problem, again I get the same symptoms.
I am starting to think maybe the enclosure is at fault and needs replacing (unfortunately this is now out of warranty)
My question is (unless nothing else can be done to save the enclosure) if I place these two HDD's into the same model or later, will I be able to retain my stored data? Or will it create a new RAID partition and wipe my existing data? This data is pretty crucial and I don't really want to pay to have it restored.
Many thanks,
Mark
I have a ReadyNAS Ultra 2 with 2x 2tb HDD in X-RAID which I use to store Ghost images, so it doesn't see much action.
Today I have come to use it to deploy an image on a users computer, but unable to access it via its IP, which I thought was strange. Taking a look at the device in my server room I see there are no lights on the front other than the power light, the Act light is off and the HDD lights are off. Taking a look at the network port (LAN1) the LED's are on. Tried to ping the device and I get no response, thinking maybe it has hung I decided to power it down, pressing the power button twice to perform the clean shutdown did nothing, so had to hold the power button in order to power it off. I switched the device back on and now I get no lights on LAN1 (nor do I get any activity on LAN2) as well as no lights on the front except the power light. I have taken it off the network and plugged in a laptop locally but still no network activity.
Tried two other HDD's just to see if the existing HDD's are the problem, again I get the same symptoms.
I am starting to think maybe the enclosure is at fault and needs replacing (unfortunately this is now out of warranty)
My question is (unless nothing else can be done to save the enclosure) if I place these two HDD's into the same model or later, will I be able to retain my stored data? Or will it create a new RAID partition and wipe my existing data? This data is pretty crucial and I don't really want to pay to have it restored.
Many thanks,
Mark
16 Replies
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- Good news on the disk front. Have received a brand new 314 which is clever enough to recognise and boot in the OS (2?) which is written on the disks that have come from the Ultra 2, which at least allows me to connect and backup my files (simple drag and drop to an external HDD or network share)
Thanks for the advice all, very happy that this was a simple process.
Mark - Yes the new x86_64 models can boot 4.2.x to allow you to backup your files.
Note only the x86_64 models can boot 4.2.x
The arm models: 102, 104 and 2120 cannot boot 4.2.xHi!
I'm experiencing the same thing with the exact same setup as markhales85. ReadyNAS Ultra 2 with 2x2tb HHD. I've done the factory reset boot option with a spare disk without success. I've pretty much come to terms with my loss.
I'm glad that it worked out for markhales85! Me on the other hand am currently studying and
I'm not prepared to spend that kind of money atm on a NAS solution
Is it possible to insert my disks into a ReadyNAS 102 since it's more in my price range OR do I have to spring for the more expensive models for that kind of "backward compatibility" mdgm-ntgr?
Try contacting support (support.netgear.com) - they should be able to tell you what your options are (and what costs there might be).
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