NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

denoclaf's avatar
denoclaf
Aspirant
Aug 13, 2019

ReadyNASRND2000

I have a the ReadyNAS Duo and can no longer "see" the device on the network. The NIC appears to be dead. I've restarted the device, connected to a different switch and have tried different ethernet cables, but get no light on the NIC. What are my options w/the data on the disks?

 

Thanks in advance!

9 Replies

Replies have been turned off for this discussion
    • denoclaf's avatar
      denoclaf
      Aspirant

      I believe it's running 4.2.28, since that's the most recent firmware on my desktop and it's a DUO

      RND2000-100NAS

      v2

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        denoclaf wrote:

        I believe it's running 4.2.28, since that's the most recent firmware on my desktop and it's a DUO

        RND2000-100NAS

        v2


        If it's a sparc based Duo 

        • it will be running 4.1.x firmware (NOT 4.2.x)
        • the front chassis will say Duo

        If it's an arm based Duo

        • it will be running 5.3.x firmware
        • the front chassis will say Duo v2

        If it's running 4.2.28, then it's either an Ultra-2 or a Pro-2, and not a Duo at all.

         

        The sparc-based Duo is called a v1 here; the arm-based Duo is called a v2 here.  I suspect you have a v1 (because of the -100NAS in the part number).

         

         

         

         

         

         

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More