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Forum Discussion
gpaolo
Mar 30, 2018Luminary
Reboot RN314 through SSH
Hi all, I have a RN314, OS 6.9.0, I'm abroad at the moment and something odd happened -it always happens when I'm traveling... I was trying to access some file through readycloud, but the unit was ...
gpaolo
Mar 30, 2018Luminary
I have just checked the Apache2 status, it is giving a lot of timeouts. The error messages are all "script timed out before returning headers: ddbroker.cgi, refer: [...IP of my computer...]"
"Timeout waiting for output from CGI script /frontview/lib/dbbroker.cgi, refer: [...IP of my computer...]"
Restarting the service doesn't solve the problem.
- gpaoloMar 30, 2018Luminary
Thanks, but it's not working. After a long wait where nothing happens, I get the following error:
Failed to start reboot.target: connection timed out
See system logs and 'systemctl status reboot.target' for details
When I send that command (systemctl), once again after a long wait I get another error
Failed to get properties: connection timed out
- StephenBMar 30, 2018Guru - Experienced User
If you purchased your NAS (new) between 1 June 2014 and 31 May 2016, then you have lifetime chat support through my.netgear.com. So that's one option.
Another is to PM mdgm-ntgr and ask if Netgear is willing to analyze your logs.
- gpaoloMar 30, 2018Luminary
Thanks Stephen, my NAS is from the beta program, I'm not sure if it is covered by the support.
I'll try to write mdgm, in the worst case I will reboot it manually in ten days when I go back...
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