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Remove inactive volumes - RN314
Hi,
So I updated to Firmware 6.9.4 the other night, I turned the nas off yesterday afternoon and restarted it this morning to be greeted with "Remove inactive volumes to use the disk. Disk #1,2...
Hi Marc,
Thanks for that, I hadn't replaced any disk taken anything out for that matter.
So it's possibly down to a drive failure? If so, do I have to have replacement disks ready? (I have none atm) The drive is still under warranty though, it also says it's healthy on raidar
Are the drives bundled with the NAS? or they still have warranty with the Manufacturer? I would advised claiming warranty from the Manufacturer or NETGEAR if this is the case.
You will have to ready your replacement once this is handled by L3 experts, The lost of volume data is from the drive failure and not the upgrade itself.
RAIDar might be showing healthy disks but what needs to be done is to have your RAID mounted so you can access Data. I do think that only Disk on Ch4 is the only one needing replacement.
Hope this helps!
Regards
Hi Marc,
Thanks for that, I hadn't replaced any disk taken anything out for that matter.
So it's possibly down to a drive failure? If so, do I have to have replacement disks ready? (I have none atm) The drive is still under warranty though, it also says it's healthy on raidar?
Hi Marc,
Thanks for that, I hadn't replaced any disk taken anything out for that matter.
So it's possibly down to a drive failure? If so, do I have to have replacement disks ready? (I have none atm) The drive is still under warranty though, it also says it's healthy on raidar
Are the drives bundled with the NAS? or they still have warranty with the Manufacturer? I would advised claiming warranty from the Manufacturer or NETGEAR if this is the case.
You will have to ready your replacement once this is handled by L3 experts, The lost of volume data is from the drive failure and not the upgrade itself.
RAIDar might be showing healthy disks but what needs to be done is to have your RAID mounted so you can access Data. I do think that only Disk on Ch4 is the only one needing replacement.
Hope this helps!
Regards
Hi Marc,
The drivers and nas were purchased from a retailer in 2014. All purchased at same time from Scan UK.
All of the devices were registered, the Western Digital drives are still under warranty. The nas is showing as still under warranty (however it wont show under my account as registered, then when I register a new device it says already registered).
Correct me if I'm wrong, so after the firmware update the drives resync and I'm guessing this can take a while? The drives were still resyncing and then possibly Ch4 failed which caused the issue?
Does Raid 5 not prevent from this happening, I'm naive so please excuse me.
Tom
UnknownAXHF wrote:
Correct me if I'm wrong, so after the firmware update the drives resync
The firmware update doesn't trigger a resync - something else did that. The full logs might provide a clue on what that was.
UnknownAXHF wrote:
The drives were still resyncing and then possibly Ch4 failed which caused the issue?
Does Raid 5 not prevent from this happening, I'm naive so please excuse me.
With RAID-5, there is no redundancy during a resync - the resync operation was rebuilding drive 3 from the remaining (the same way it does when a drive is replaced). So there was no protection when drive 4 failed during that resync - and the volume fails.
I see, what usually causes a resync? Could it be result of a sudden loss of power (we had storms)? I didn't think we lost power but I was off site.
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