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Forum Discussion
Enola
Aug 30, 2023Aspirant
Remove inactive volumes to use the disk. Disk #1,2 - RN104
Setup up as 2 2-Disk Volumes - RAID1 - Firmware:6.10.2 I had just bought new drives Western Digital 6TB Red Drives (WD60EFAX), installed them and went through the one week plus initial sync. I t...
StephenB
Aug 30, 2023Guru - Experienced User
Enola wrote:
I had just bought new drives Western Digital 6TB Red Drives (WD60EFAX)
Starting here, this is unfortunately not a good disk choice for ReadyNAS. WD Reds use a technology called SMR (shingled magnetic recording), which often doesn't perform well with the file system that ReadyNAS uses. Write speeds in particular can be extremely slow, which can result in a lot of issues.
I suggest exchanging or returning them. The WD Red Plus drives are fine (the current model is WD60EFZX), as are the Seagate Ironwolf drives.
Since you are just setting up the NAS, I am assuming that you have all the files available elsewhere. Is that the case, or do you have files that you need to offload?
- EnolaAug 30, 2023Aspirant
I was hoping you would be my Obi-wan.
I had checked the Netgear compatibility list. I guess this will teach me to always buy a level up from the recommendation. The one week window for return has closed but expensive lesson learned!
Unfortunately, I moved the files rather than copying them. So, I do need to offload them, if at all possible.
- StephenBAug 30, 2023Guru - Experienced User
Enola wrote:
So, I do need to offload them, if at all possible.
First I suggest downloading the full log zip file.
Try powering down the NAS and removing disk 2. Then reboot the NAS in read-only mode useing the boot menu. That should result in P-2023-Data being mounted. If that doesn't happen for some reason, power down again, reinsert disk 2, and remove disk 1 (leaving slot empty). Then reboot again.
When the volume mounts, it will be flagged as "degraded". That is normal. Offload the data before doing anything else.
After the data is offloaded, you can try to sync the volume again.
In general, RAID isn't enough to keep your data safe, so it would be good to put a backup strategy in place.
Enola wrote:
The one week window for return has closed but expensive lesson learned!
Can you connect the disks to a PC (either SATA or with a USB adapter/dock). If you can, you could try testing them with WD's dashboard utility. If the disks fail the test, you could still do a warranty return. (Of course do this with the NAS powered down).
- EnolaAug 30, 2023Aspirant
Downloaded the full log zip file last night.
No joy on read only mode on either disk 1 or disk 2. Both gave a "remove inactive volumes to use disk". ANY next steps?
I am totalling in Mac world now, so no access to either at present.
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