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Forum Discussion
Remove inactive volumes to use the disk. Disk #1,2 - RN104
Setup up as 2 2-Disk Volumes - RAID1 - Firmware:6.10.2 I had just bought new drives Western Digital 6TB Red Drives (WD60EFAX), installed them and went through the one week plus initial sync. I t...
Enola wrote:
I am totalling in Mac world now, so no access to either at present.
Have you ever used ssh (linux command line)?
If you like, you could download the full log zip, and copy it into cloud storage (dropbox, google drive, etc). Then send me a link to via a PM (private message). You send a private message using the envelope icon in the upper right of the forum page.
Make sure the permissions on the download link are set so anyone with the link can download.
On the drive issue, blame WD, not Netgear. The original Reds were fine in a NAS, and are on the compatibility list. But I'm sure the complete WD part number on the compatibility list is different from yours. WD made a significant change in the Red line, as StephenB explained, and still refuses to admit that their "NAS purposed product" is not suitable for most NAS (since nearly all use some form of RAID). They don't because they know they'd be subject to a lawsuit (though I'm surprised they haven't already been sued over this, at least somewhere outside the USA with better consumer protection laws).
On a 100 series ReadyNAS, I suspect you are running out of RAM (which the NAS uses for cache) when the drives "back up" from constant writing (which is the thing that SMR drives don't deal with well).
But, that doesn't solve your problem, and StephenB is the right guy to help with that.
Sandshark wrote:
They don't because they know they'd be subject to a lawsuit (though I'm surprised they haven't already been sued over this, at least somewhere outside the USA with better consumer protection laws).
FWIW, there was a class action lawsuit, which ended up settled.
I think it is telling that WD hasn't launched any new WD Red models, that line still just has the 4 SMR drives from 2019. They have refreshed the WD Red Plus line.
As of today, Western Digital's WD RED WD60EFAX and the other EFAX drives are still listed as compatible on the Netgear website. But the Netgear warning says "NETGEAR Support can and will deny support on devices using drives not found on the official compatibility list"- so since they are not providing support anyway - a moot point.
Hopefully, others will read StephenB and your sage advice and not buy the WD Red WDxxEFAX line.
Enola wrote:
As of today, Western Digital's WD RED WD60EFAX and the other EFAX drives are still listed as compatible on the Netgear website.
All four of the SMR drives have the note saying that Netgear was relying on "other drives in the series", so they didn't actually test any of them. No idea if they were relying on the results for older drives like the EFRX, or if they tested a higher capacity EFAX drive (SMR drives today are only in the 2-6 TB range).
Enola wrote:
But the Netgear warning says "NETGEAR Support can and will deny support on devices using drives not found on the official compatibility list"- so since they are not providing support anyway - a moot point.
Even when they were providing support, the mods said the HCL was now "only a guide". But no one ever bothered to update the web page.
For some years now, I've wished they'd just remove the HCL altogether.
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