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Remove inactive volumes to use the disk. Disk #1,2,3 - 2022
Hi Netgear Community. Please help me. I'm getting an error in my NAS saying "Remove inactive volumes to use the disk. Disk #1,2,3" See attached screenshot All 3 drives is showing red....
Ooops. Im very sorry. It didnt suddenly work on its own. I received a mail from Netgear support that they mounted back the drive.
NETGEAR SUPPORT:
**The data volume succeeds to mount. The second drive is kicked off from RAID, and you should now do the following:
1 Pull the second drive out of NAS and put it into NAS again.
2 Format the second drive and make sure the second drive is clean.
3 Add the second drive to RAID and wait for the resync completed.
**
A person removed the disk without turning off the device , and reinserted after a while then he restarted. I believed he is trying to check the HDD model, now all 3 drives cannot be accessed.
Nas is on raid 5 with 3 drives.
Ready as 2304.
Please help..
Nas is on raid 5 with 3 drives.
Ready as 2304.
Please help..
kings30 wrote:
A person removed the disk without turning off the device , and reinserted after a while then he restarted.
Very bad idea. It's important to power down the NAS first (using a graceful shutdown, not just pulling the plug).
Some training might be in order.
kings30 wrote:
now all 3 drives cannot be accessed.
To be clear, it is the volume that cannot be accessed.
Are you sure it was RAID-5 and not RAID-0?
Also, why was the person removing the disk? Is it possible that a different disk was failing?
One scenario is that a drive failed, but the person pulled a different drive. That would cause a RAID-5 array to fail.
- I don't think that there is a disk failing.
I believed it is in raid 5 since we are getting only 7.2tb out of 4tb 3x drives.
kings30 wrote:
I believed it is in raid 5 since we are getting only 7.2tb out of 4tb 3x drives.7.2 TiB is consistent with 3x4TB RAID-5.
kings30 wrote:
I don't think that there is a disk failing.Best to power the NAS down and test them in a Windows PC. Windows won't recognize the format, but vendor tools can test them. Use Seatools for Seagate, Dashboard for Western Digital. Do the full non-destructive test.
Is there any procedure/ troubleshooting I can do?
I strongly believed that all disk are working fine and not failing.
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