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Forum Discussion
Remove inactive volumes to use the disk. Disk #1,2,3,4.
I have following issue, after a reboot, my ReadyNAS says error message "Remove inactive volumes to use the disk. Disk #1,2,3,4."
Before the reboot I had following issue:
All shares I could ac...
Hi John,
thanks for your quick reply.
Yes, I still can access the logs, didn´t have a look at them before.
Interesting seems to be the volume.log
The Last line of this Log:
-------------------------------
data balance 2018-06-02 21:00:11 2018-06-02 21:05:29 completed ERROR: error during balancing '/data': Read-only file system
The
data disk test 2018-06-06 00:19:36
--------------------------------
That matches with my expierence, that I before the reboot still could access the data as read only.
So to me it seems the Problem occured during balancing.
I suggest emailing the logs as JohnCM_S suggests. Netgear can probably provide more specifics on what failed.
In the meantime, leave your volume in read-only mode. If the file system or raid array is corrupted, then writing to the volume will make the situation worse.
Hi myTea188,
It appears that a file system error has caused the issue.
Jun 06 00:17:34 myTeaNAS kernel: BTRFS critical (device md126): unable to find logical 160990560256 len 4096
Jun 06 00:17:34 myTeaNAS kernel: BTRFS critical (device md126): unable to find logical 160990560256 len 4096
Jun 06 00:17:34 myTeaNAS kernel: BTRFS critical (device md126): unable to find logical 160990560256 len 4096
Jun 06 00:17:34 myTeaNAS kernel: BTRFS critical (device md126): unable to find logical 160990560256 len 4096
Jun 06 00:17:34 myTeaNAS kernel: BTRFS critical (device md126): unable to find logical 160990560256 len 4096
Jun 06 00:17:34 myTeaNAS kernel: BTRFS critical (device md126): unable to find logical 160990560256 len 4096
Jun 06 00:17:34 myTeaNAS kernel: BTRFS error (device md126): failed to read chunk root
Jun 06 00:17:34 myTeaNAS kernel: BTRFS error (device md126): open_ctree failedIt looks like you need a data recovery for this.
Do you have a backup of your data?
Regards,
Hello John,
thank you for your analysis!
Unfortunatly I don´t have a complete backup, but at least from the most important data.
So, I guess, the data from the ReadyNAS cannot be restored, but has to be restored from external backup?
Regards,
Thomas
Hi myTea188,
You can still recover the data from the NAS. You may contact NETGEAR support and purchase a data recovery contract so they can assist you.
Regards,
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