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hammiesink's avatar
hammiesink
Aspirant
Sep 05, 2017

"Remove inactive volumes to use the disk. Disk #4." on a ReadyNAS 2120

We have a four bay ReadyNAS 2120, with 6 terabyte drives in all four bays, and they are on RaidX. Currently on firmware 6.8.0 and says it is up to date. Suddenly one drive has a red dot and says "remove inactive volumes to use the disk. disk #4." The only option it gives me is to "destroy" the volume. The NAS is up and running and useable otherwise.

 

The system state is "healthy." There are no references to the disk going offline or having errors. The logs for everything is just snapshots with green lights. The physical front of the NAS has no warning lights. When I hover over disk #4 it says it's online, no errors, etc.

4 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What RAID mode were you using?  Is that disk JBOD, or part of some other array?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Probably the best approach is to contact support (my.netgear.com).