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Forum Discussion
sfy
Jul 29, 2015Aspirant
Replacing NV+ with 104 after PSU failure. #25507979
Can I install the old disks in the new box without losing data
mdgm-ntgr
Jul 29, 2015NETGEAR Employee Retired
The RAID format and filesystem are different.
However if you purchase the 104 you could enquire about purchasing data recovery services and what is involved.
You would need somewhere the data could be copied off to (e.g. a USB disk) and to not insert the disks into the new NAS until prompted to by support.
- sfyJul 29, 2015Aspirant
It doesn't appear possible to obtain a replacement PSU for the NV+. Is that the case?
- DaneAJul 29, 2015NETGEAR Employee Retired
Hi sfy,
Is your NV+ a v1 or v2? You can verify it by reading this link below:
http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
If ever you have an NV+ v1, kindly access this forum link below:
Service Action to Prevent PSU Failures in ReadyNAS NV/NV+
If ever the serial number of your NV+ falls within the affected range, kindly contact Netgear Support for a possible replacement of the PSU:
http://support.netgear.com/general/contact/#tab-call
Regards,
DaneA
Netgear Community team
- StephenBJul 29, 2015Guru - Experienced User
Also some NV+ are still under warranty. So you might check warranty status with Netgear.
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