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Forum Discussion
illmatic
Sep 10, 2018Guide
requesting USB recovery for NV+ v2
I have the exact same problem as described here: https://community.netgear.com/t5/Using-your-ReadyNAS/ReadyNAS-NV-V2-ARM-stuck-in-Boot-Normal-Mode/td-p/1377994
After a clean power down, now my ...
Marc_V
Sep 11, 2018NETGEAR Employee Retired
illmatic
Sep 12, 2018Guide
Thanks for the recovery key files. Unfortunately I am not having success like the poster I referenced above. When I power up while holding the backup button, that button will flash continuously but nothing indicates that it is booting from the USB key. The LED is blank. I tried with a disk in slot 1 and without. I tried 2 different USB drives. I let the READYNAS unit run for a long time. The README is quite limited. The USB itself (after using the tool) has just 3 files on it. Any obvious things I might be doing wrong? Thank you.
photo: https://s8.postimg.cc/guafqgrb9/readynasusb.jpg
- Marc_VSep 12, 2018NETGEAR Employee Retired
Hi illmatic
It could be incompatible USB keys, you may have to try a few more drives and it should be partitioned using MBR witha single FAT32 partition.
Also, only 3 files is expected including the firmware image. The NAS should reboot/power off once the USB recovery procedure is successful.
Regards
- illmaticSep 13, 2018Guide
Thanks very much for your help but the unit does not respond to the USB recovery key. The LED stays blank and the "backup" button flashes quickly but that's it.
I pulled logs raw off the system partition of the first drive, zipped them up and emailed them to nsbu_logs@netgear.com as indicated in your signature. I'm hoping with the logs, somebody can help determine what may have happened between a clean shutdown and the unit brick-ing upon the next boot. I've read dozens of threads and can't find an actual solution that works and I can replicate.
Thanks again.
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