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Forum Discussion
requesting USB recovery for NV+ v2
I have the exact same problem as described here: https://community.netgear.com/t5/Using-your-ReadyNAS/ReadyNAS-NV-V2-ARM-stuck-in-Boot-Normal-Mode/td-p/1377994
After a clean power down, now my ...
Thanks for the recovery key files. Unfortunately I am not having success like the poster I referenced above. When I power up while holding the backup button, that button will flash continuously but nothing indicates that it is booting from the USB key. The LED is blank. I tried with a disk in slot 1 and without. I tried 2 different USB drives. I let the READYNAS unit run for a long time. The README is quite limited. The USB itself (after using the tool) has just 3 files on it. Any obvious things I might be doing wrong? Thank you.
photo: https://s8.postimg.cc/guafqgrb9/readynasusb.jpg
Hi illmatic
It could be incompatible USB keys, you may have to try a few more drives and it should be partitioned using MBR witha single FAT32 partition.
Also, only 3 files is expected including the firmware image. The NAS should reboot/power off once the USB recovery procedure is successful.
Regards
Thanks very much for your help but the unit does not respond to the USB recovery key. The LED stays blank and the "backup" button flashes quickly but that's it.
I pulled logs raw off the system partition of the first drive, zipped them up and emailed them to nsbu_logs@netgear.com as indicated in your signature. I'm hoping with the logs, somebody can help determine what may have happened between a clean shutdown and the unit brick-ing upon the next boot. I've read dozens of threads and can't find an actual solution that works and I can replicate.
Thanks again.
illmatic wrote:
Thanks very much for your help but the unit does not respond to the USB recovery key.
How many keys did you try? The ReadyNAS is a bit tempermental on this.
I tried 2 USB flash drives and 1 desktop hard drive via IDE-to-USB connector. All were formatted and prepared with the USB recovery tool. None had any effect. If I hold down the "backup" button while powering on the NAS, the LCD display stays blank and the backup button flashes quickly. This happens whether or not a USB is connected. If I power on the device without holding down the "backup" button, the LCD will display "Boot Menu," except my only option will be to get to "Normal" at which time the device becomes entirely unresponsive, no ability to boot, power off, or select a different boot menu option. This happens whether or not a hard drive is installed in the unit, and whether or not I hold down the Reset button.
I assume I am doing the recovery process correctly, I am following the OS6 instructions, because there are no instructions for OS5.
Very frustrating! A perfectly fine unit with all drives healthy just decided to brick itself? I sent the logs in case there is some clue buried there. Hoping to get a response.
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