NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
illmatic
Sep 10, 2018Guide
requesting USB recovery for NV+ v2
I have the exact same problem as described here: https://community.netgear.com/t5/Using-your-ReadyNAS/ReadyNAS-NV-V2-ARM-stuck-in-Boot-Normal-Mode/td-p/1377994
After a clean power down, now my ...
illmatic2
Oct 30, 2018Tutor
I managed to make a serial connection, after a lot of trial and error.
In case someone else needs to do the same, I used a USB-to-TTL cable with 4 strands that I purchased on eBay, it shows up in Windows Device Manager as "Prolific USB-to-Serial Comm Port." Make sure you look at which COM port it assigns, you'll need this. On the READYNAS unit (again, lots of trial and error) from Right-to-Left, I hooked up black (ground), green, white, and left the red (power) wire unconnected.
The serial connection setup is: 115200 baud, 8-bit data, parity: none, stop: 1 bit, flow control: none. You will need to set these parameters in both Device Manager and in Putty or TeraTerm.
The ouput is at https://justpaste.it/5xhow There isn't any indication of a failure, it just goes into the Boot Menu without really explaining why.
Any diagnostic help would be gretly appreciated.
mdgm
Oct 31, 2018Virtuoso
You could have a problem with your reset button. It could be stuck in or a problem inside the case leading to the system thinking the reset button is pressed when it's not.
If you boot holding down the ESC key on a USB keyboard you should get into the u-boot console. From there you should be able to see if the u-boot environment is intact (but don't make any changes unless you know what you're doing).
Have you tried doing USB Boot Recovery with the serial console connected?
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!