NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

1 Reply

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    The hardware manuals are a bit more clear. The duo v1's is here: http://www.downloads.netgear.com/files/ ... 6Dec11.pdf

    To perform an OS reinstall or factory reset:
    1. Power off your system.
    2. Using a straightened paper clip, press and hold the Reset button.
    3. Press and release the Power button to power on the system.
    4. ...To perform a factory reset, continue to hold the Reset button until all Disk LEDs flash twice (once at 5 seconds and then 25 seconds later), and then release the button.


    If you have a v2, then of course use the instructions there.

    The alternative is to remove the drives from the duo, and delete the partitions on a Windows system. WDC's lifeguard diag has a quick write test that will also wipe the partition data (on all disks, not just western digital). All the information is on the disks, there is nothing reset in the flash itself.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More