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RN 102 has become very slow in transferring or accessing files
I have been using the RN102 for 2 years. It has been working well until recently. I have a 4TB HDD installed and still have 2.2TB free with the latest firmware installed Recently I have noticed the...
Problem solved, actually it is probably the latest firmware 6.4.1 caused the problem
The NAS seems to be working normally after I installed the 6.4.0. But I will see if problem will recur later.
Download the logs, and look in the zip file for smart_history.log. disk_info.log also contains it.
But if your system has become slow with 6.4.1, the thing to do first is disable antivirus (on system->settings->services)
Hi StephenB many thanks for your answer, I disabled the NAS antivirus and now I have more speed in the access. I left to you the logs you told me:
smart_history.log
Spoiler
model TOSHIBA DT01ACA100
realloc_sect 0
realloc_evnt 0
spin_retry_cnt 0
ioedc -1
cmd_timeouts -1
pending_sect 0
uncorrectable_err 0
ata_errors 0
timestamp 1366867474
time 2013-04-25 05:24:34
realloc_sect 0
realloc_evnt 0
spin_retry_cnt 0
ioedc -1
cmd_timeouts -1
pending_sect 0
uncorrectable_err 0
ata_errors 0
timestamp 1366867474
time 2013-04-25 05:24:34
disk_info.log
Spoiler
Device: sda
Controller: 0
Channel: 0
Model: TOSHIBA DT01ACA100
Firmware: MS2OA750
Class: SATA
RPM: 7200
Sectors: 1953525168
Pool: data ;
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 35
Start/Stop Count: 49
Power-On Hours: 19054
Power Cycle Count: 49
Load Cycle Count: 56
Controller: 0
Channel: 0
Model: TOSHIBA DT01ACA100
Firmware: MS2OA750
Class: SATA
RPM: 7200
Sectors: 1953525168
Pool: data ;
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 35
Start/Stop Count: 49
Power-On Hours: 19054
Power Cycle Count: 49
Load Cycle Count: 56
Do you know if Netgear have an app to do SMART checks in the ReadyNAS?
Many thanks in advance, cheers!
Your SMART stats look fine.
You can see them in the web ui too, Hover over the green balls on the system performance page, and you should see a scrollable pop-up.
Under System > Volumes > click on settings wheel for volume > Volume Schedule you can add a schedule to run a Disk Test.
You can also use the disk test boot menu option.
I doubt there is a problem with your disk at this time. As StephenB mentioned the SMART stats look fine.so whats the issue thas causing this? I too have terrible accessibility using windows file explorer, but not a problem when logging in directly through ip on address bar.
Hi thcscientific,
Which Firmware is running in your RN102 system? Either you disable AV or load the latest Beta Firmware (6.4.2 beta 2).
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
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