Hi,I have a RN 104 with 3 2TB disks in RAID5.The performance I'm talking about is simply FOLDER ACCESS!!some folders can be accessed normaly, and others are just unbearable slow, like 7 minutes before I can see the content! and then after seeing the content, if I for exemple install a very small soft from there, it takes another 10 minutes, if it ever launch it.I can't stand it any more, please help me :(

Also, I forgot to mention I've got another problem:I can't power off the NAS, it goes in power off mode (led screen message) but NEVER switch off.

What firmware are you running?What disks ( make and model) are you using? Are the disks' smart stats OK?How you you accessing the nas? From a windows PC? How is the PC connected to the LAN and how is the NAS connected to the LAN? So you have any apps installed? I see from some of your previous posts that you had transmission/torrent apps installed. Is that on this device?Do you have antivirus enabled?Do you have continuous protection enabled on any shares, particularly transmission shares?Do you have COW enabled on any shares?Have you always had this problem or is it a new problem?How much space is free in the volume?

What firmware are you running?6.2What disks ( make and model) are you using? Are the disks' smart stats OK?WD red 2Tb x3How you you accessing the nas? From a windows PC? How is the PC connected to the LAN and how is the NAS connected to the LAN?win7 x64 pc ->switch->NAS 2 pc actually, everything is going through gigabit switchSo you have any apps installed? I see from some of your previous posts that you had transmission/torrent apps installed. Is that on this device?only app I use is Qbitorrent.Do you have antivirus enabled?It was untill 1 hour ago, I disabled it and it seems (NOT SURE AT ALL) to have improved access, but I never know since this pb sometimes stops by itself after a few painful connections...Do you have continuous protection enabled on any shares, particularly transmission shares?NoDo you have COW enabled on any shares?COW??? don't know what your talking about, and i'm in the countryside.Have you always had this problem or is it a new problem?not new, i'd say almost since the start.How much space is free in the volume?1.94TB free of 3.56TBthanks for your concern :) I hope you can help?

also the other change I've made beside unableing the antivirus, is to switch on NFS on a problematic folder, all my other folder only have SMB enabled.. dunno if that's normal/better : /

COW is copy on write, or bit rot protection. There is a performance hit on the 100 series if it is enabled.Torrent apps do seem to cause problems, one of which is fragmentation. The first thing I would do is update the firmware to 6.2.1. Leave antivirus off, the 100 series struggles with it as far as I can see.Having nfs enabled shouldn't create performance problems like this.If upgrading the firmware doesn't help, I would do a defrag of the volume.It is also worth checking the smart stats for the disks, and also running vendor diagnostics on all the disks. This would require removing the disks from the nas with the power off connecting them to a PC and running WD lifeguard extended tests on each disk. If you do this remember to label the disks according to slot number and didn't power up again until the disks are all back in.

RN 104 poor performance -> unusable

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vandermerwe
Master
Dec 20, 2014
So the problem with failure to shut down is still there?
Have you upgraded to 6.2.1? Does the nas reboot properly?
If you shutdown using the power button, does it also hang?

You should try an OS reinstall using the boot menu:
http://kb.netgear.com/app/answers/detai ... -or-314%3F

Do you have a backup of your data?

It is the weekend before Christmas,I think it is a bit much to expect Netgear to be patrolling the forums right now.
bmantooth
Aspirant
Mar 07, 2015
I am having similar problems with a ReadyNAS 104. running 6.2.2 frimware.

From windows 7, and from windows 8.1 machines, over wired or wireless connections (from the computer) it can take 15-30 seconds (or way longer) to display the contents of a folder in windows explorer. Sometimes there is a full time-out with no response. In this case I have mapped the NAS to a drive. I have also tried this using network paths such as \\192.168.1.my_IP\my_folder\ with the same kind of response times.

This makes the NAS almost unusable for my intended purposes. After reading this thread, I tried disabling Antivirus and that seems to have fixed the problem. So, now a security question. I have all of my computers running antivirus software - what is the risk of running the NAS without its AntiVirus? Is computer antiVirus good enough? If Antivirus is that much of a burden on the NAS 100 series, why is it there - I agree this makes it unusable?

Services running on the NAS: SMB, AFP, HTTPS, FTP, AntiVirus
Network: LinkSys E3400 GBit wired and N wireless network.
Disk configuration: 3 x WD Red 4TB, in RAID 5, using the "X-RAID" configuration
I have a Gigabit 8 port switch hooked up to the LinkSys to connect printers, computers and the ReadyNAS.
I have tried the ReadyNAS hooked up with one or two hard-wire connections - no effect on directory display speed.

Using NAS performance tester 1.7 I have the following transfer speeds over a wireless connection -

NAS performance tester 1.7 http://www.808.dk/?nastester
Running warmup...
Running a 400MB file write on Z: 5 times...
Iteration 1: 9.00 MB/sec
Iteration 2: 5.57 MB/sec
Iteration 3: 5.22 MB/sec
Iteration 4: 5.26 MB/sec
Iteration 5: 7.25 MB/sec
-----------------------------
Average (W): 6.46 MB/sec
-----------------------------
Running a 400MB file read on Z: 5 times...
Iteration 1: 9.14 MB/sec
Iteration 2: 9.69 MB/sec
Iteration 3: 9.38 MB/sec
Iteration 4: 9.25 MB/sec
Iteration 5: 10.28 MB/sec
-----------------------------
Average (R): 9.55 MB/sec
----------------------------

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RN 104 poor performance -> unusable

12 Replies

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