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Forum Discussion
RN102 : can't access admin page after upgrade to 6.10.1
Hi, I upgraded my ReadyNAS RN102 from 6.9.4 to 6.10.1, and now I can no longer access the ReadyNAS admin page. Accessing the files via SMB works fine. The status of the NAS with RAIDar is: "Manageme...
Thanks for your support StephenB!
The NAS works in a small company as a file server, no apps are running, backup is scheduled daily.
Although we have backups on external disks I’m going to prepare another (not encrypted) backup before I start an os reinstall.
So give me a couple of days for this procedure before I will be able to reply if this solved the problem.
Hi StephenB!
Sorry for the long waiting period but the readyNAS performed well as a file server for the last months. Now - with the need of adding a user via the admin page - I tried a OS reinstall from the front panel as you recommended.
Unfortunately, this attempt failed.
The admin page is still not available and the log file still contains the malformed Jason-file message.
What can I do next? Reinstall OS via an usb boot stick?
Kind regars,
Thomas
TomBis wrote:
What can I do next?
Try powering down and removing the disks (labeling by slot). Then see if you can do a factory default with a different (single disk) installed. It doesn't need to be on the HCL - this is just to see if you can actually do a factory install.
If you can, then repeat the factory install with the production disks in place. Rebuild the NAS and restore the files from a backup.
TomBis wrote:
Reinstall OS via an usb boot stick?
That just rebuilds the flash. I don't think that's the problem with your system, so I don't recommend taking the risk.
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