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snstak's avatar
snstak
Aspirant
Jul 06, 2016

RN102 can't access admin page after upgrade FW

After upgrading FW to 6.5.1 admin page became inaccesible, neither from IE not from Raidar. Admin password in Raidar doesn't accepted (but was actual before upgrade and didn't change). What is a way for recovering?

14 Replies

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  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi snstak,

     

    Have you tried other web browsers like Mozilla Firefox or Google Chrome? Using other browser modes (private/incognito) would also help. Your last option here would be performing an OS reinstall

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • snstak's avatar
      snstak
      Aspirant

      Hi, BrianL

      Yes, sure. I've tried Chrome, the same - no result. And I also I've re-installed FW and nothing changed.

      Most of strange is that Raidar declined my admin psw, which I didn't change and I have used it just before upgrade FW via admin page.

       

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