Forum Discussion

Aspirant

Jul 06, 2016

RN102 can't access admin page after upgrade FW

After upgrading FW to 6.5.1 admin page became inaccesible, neither from IE not from Raidar. Admin password in Raidar doesn't accepted (but was actual before upgrade and didn't change). What is a way ...

Installation & Upgrade

BrianL2

NETGEAR Employee Retired

Jul 06, 2016

Hi snstak,

Have you tried other web browsers like Mozilla Firefox or Google Chrome? Using other browser modes (private/incognito) would also help. Your last option here would be performing an OS reinstall.

Kind regards,

BrianL
NETGEAR Community Team

snstak
Aspirant
Jul 07, 2016
Hi, BrianL
Yes, sure. I've tried Chrome, the same - no result. And I also I've re-installed FW and nothing changed.
Most of strange is that Raidar declined my admin psw, which I didn't change and I have used it just before upgrade FW via admin page.
- snstak
  Aspirant
  Jul 07, 2016
  Windows network diagnostic report
  - StephenB
    Guru - Experienced User
    Jul 07, 2016
    An OS reinstall will reset the NAS to use DHCP and also reset the admin password to "password" Other settings won't change.