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Forum Discussion
snstak
Jul 06, 2016Aspirant
RN102 can't access admin page after upgrade FW
After upgrading FW to 6.5.1 admin page became inaccesible, neither from IE not from Raidar. Admin password in Raidar doesn't accepted (but was actual before upgrade and didn't change). What is a way ...
BrianL2
Jul 06, 2016NETGEAR Employee Retired
Hi snstak,
Have you tried other web browsers like Mozilla Firefox or Google Chrome? Using other browser modes (private/incognito) would also help. Your last option here would be performing an OS reinstall.
Kind regards,
BrianL
NETGEAR Community Team
snstak
Jul 07, 2016Aspirant
Hi, BrianL
Yes, sure. I've tried Chrome, the same - no result. And I also I've re-installed FW and nothing changed.
Most of strange is that Raidar declined my admin psw, which I didn't change and I have used it just before upgrade FW via admin page.
- snstakJul 07, 2016Aspirant
Windows network diagnostic report
- StephenBJul 07, 2016Guru - Experienced User
An OS reinstall will reset the NAS to use DHCP and also reset the admin password to "password" Other settings won't change.
- snstakJul 07, 2016Aspirant
Raidar declines both my admin pswd and "password" too, after re-installation OS. And I can't connect to admin page - "this page can't be displayed" reported by IE11.
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