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Forum Discussion
RN102 disappears from network
I got it this spring, but since I ran into some issues with the setup at the time and didn't have time to troubleshoot it then, I haven't made a concerted effort to setting it up until this last week...
That is clearly not normal operation. I agree with bedlam1. If you have nothing on it yet, you should do a factory default and start again.
The power being unresponsive prooves that the NAS is crashed. Otherwise, it can be used indeed.
Not everyone that owns a 102 have these issues and of course you could try to troubleshoot it. But if you have notjing on it, factory default would save you time. If you have the same issue straight after factory default, the conclusion would that there is a hardware issue, either chassis or HDDs. If you don't, it was simply software
The power being unresponsive prooves that the NAS is crashed. Otherwise, it can be used indeed.
Not everyone that owns a 102 have these issues and of course you could try to troubleshoot it. But if you have notjing on it, factory default would save you time. If you have the same issue straight after factory default, the conclusion would that there is a hardware issue, either chassis or HDDs. If you don't, it was simply software
omicron_persei8 wrote:
That is clearly not normal operation.Totally agree here. A factory reset is a pragmatic thing to try if the data on the NAS is easily restored. BTW, it can also be done from the web ui (system->settings), which is a lot easier than using paper clips and counting blinking leds (esp. since you have no LCD display).
For a while I was seeing my RN102 lock up this way - in my case it was something done by plex (it only happened when plex was scouring the internet looking for metadata). So it would also be relevant to know if you have any apps running.
What model disks are you using? Have you checked the logs for disk errors?
The logs contained nothing about disk errors. And no, I had no apps running.
The disks are WD Blue 1TB Desktop Hard Disk Drive - 7200 RPM SATA 6 Gb/s 64MB Cache 3.5 Inch - WD10EZEX
I have now made a factory reset, and it had been running continuously for maybe 8 hours.
But: then I initialized a file transfer (SMB) and within about 5 minutes the NAS disappeared again.
Folders have been configured to be accessible via: SMB, NFS, and FTP. In addition, Rsync, HTTP, HTTPS, and Upnp(?) are turned on, but not used for any actual folders (yet). I guess the last one is something internal that I'm adviced not to turn off.
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