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Forum Discussion
RN102 disappears from network
I got it this spring, but since I ran into some issues with the setup at the time and didn't have time to troubleshoot it then, I haven't made a concerted effort to setting it up until this last week...
omicron_persei8 wrote:
That is clearly not normal operation.
Totally agree here. A factory reset is a pragmatic thing to try if the data on the NAS is easily restored. BTW, it can also be done from the web ui (system->settings), which is a lot easier than using paper clips and counting blinking leds (esp. since you have no LCD display).
For a while I was seeing my RN102 lock up this way - in my case it was something done by plex (it only happened when plex was scouring the internet looking for metadata). So it would also be relevant to know if you have any apps running.
What model disks are you using? Have you checked the logs for disk errors?
The logs contained nothing about disk errors. And no, I had no apps running.
The disks are WD Blue 1TB Desktop Hard Disk Drive - 7200 RPM SATA 6 Gb/s 64MB Cache 3.5 Inch - WD10EZEX
I have now made a factory reset, and it had been running continuously for maybe 8 hours.
But: then I initialized a file transfer (SMB) and within about 5 minutes the NAS disappeared again.
Folders have been configured to be accessible via: SMB, NFS, and FTP. In addition, Rsync, HTTP, HTTPS, and Upnp(?) are turned on, but not used for any actual folders (yet). I guess the last one is something internal that I'm adviced not to turn off.
Persilja wrote:
...I guess the last one [upnp] is something internal that I'm adviced not to turn off.
http://whatis.techtarget.com/definition/Universal-Plug-and-Play-UPnP
Probably time to see if the device still is under warranty.
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