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RN_Dan's avatar
RN_Dan
Aspirant
Apr 27, 2013

RN102 iTunes Server connects but is empty

Hello,

I am a complete NAS newbie so please bear with me. The main reason I purchased a NAS was media file backup (precious pictures and videos of wedding, honeymoon, new born baby etc!

I was also attracted to the 102 because of the stated native iTunes Server support, but I cannot get this to work.

I can open and view files and folders in Windows explorer, including the same Music folder set as the iTunes Server folder
I can view photographs on a PS3 using DNLA, but not music
I can connect itunes client to a shared library, but its appears to be empty

I'm guessing this is a permissions issue or some kind of iTunes specific file is missing.
I've searched these forums but cannot find any relevent hits.

RN102 is running the latest firmware 6.0.4

Any ideas?

-- Dan

17 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    The disks wouldn't be the cause of this issue. Anyway the iTunes Server on the older models is inferior.
  • Hello again,

    I have a single disk installed (Samsung HD204UI) and the volume name is "data" because this is the default from the factory reset & format.
    The iTunes server directory is set to "/data/music". I've tried the rebuild permissions feature with no avail :-(

    I've learned since my post that my HDD (Samsung spinpoint F4 2TB) is not officially supported on the RN102
    It gets worse I have a second identical disk that I intended to install, but this has data I need to migrate (using an icybox to PC and then back to NAS with estata cable).

    This NAS was a poorly researched buy and that's my fault. I wanted to buy a NAS and avoid the expense of new HDDs because the pair I have are barely used.
    The same drive is officially supported for the DUO range, so I'm not sure what the risks of a non supported drive might be.

    This non supported disk could be the root cause, if you guys think it is, I'll try and return my 102 in exchange for a DUO...
    -- Dan
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    mdgm wrote:
    It should be /volume/folder not \volume\folder
    :slap: Yes, forward slash, not back slash.

    I hate the slash stuff. I am always reversing unix/linux and windows conventions. In ssh (and cmd) I usually cd one folder at a time...
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    It does no harm to reset the folder permssions, so maybe try that.

    The path name for Itunes needs to include the volume (\volume\folder)
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    What directory did you set as the path for the iTunes Server?

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