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Forum Discussion
BeatWax
Sep 23, 2017Aspirant
RN104 Permissions denied and unable to change settings
Hi there, I have 2 identical RN104 units, same drives, same data, same firmware version (latest) however one of the units has recently stopped allowing any changes to data or settings. Trying...
BeatWax
Sep 23, 2017Aspirant
Hi Stephan,
Not at all - all shares are clearly labelled as read/write in the file browser of web UI. Looking through macOS get info I can see that all user have read write access.
Not having the ability to change any setting - especially enable SSH suggests something more sinister that just access to data being the issue.
I have just tried reinstalling the OS via the boot menu but no change in behaviour.
Not at all - all shares are clearly labelled as read/write in the file browser of web UI. Looking through macOS get info I can see that all user have read write access.
Not having the ability to change any setting - especially enable SSH suggests something more sinister that just access to data being the issue.
I have just tried reinstalling the OS via the boot menu but no change in behaviour.
StephenB
Sep 23, 2017Guru - Experienced User
BeatWax wrote:
Not at all - all shares are clearly labelled as read/write in the file browser of web UI. Looking through macOS get info I can see that all user have read write access.
I think you misunderstood me. If the NAS finds an issue with the volume, it will sometimes mount it read-only. The settings for the shares would still say read/write (but you wouldn't be able to write anyway).
Try looking at the volume settings page, and maybe at the log zip file.
- BeatWaxSep 23, 2017Aspirant
Right then... Nothing listed in the volumes page or the settings. I have looked through the volumes.log file and do not see any errors reported.
Is there another log file I should look at?
- StephenBSep 23, 2017Guru - Experienced User
You could look at mdstat.log or kernel.log.
Another option is to PM mdgm-ntgr and ask if he'd be willing to analyze them for you.
- BeatWaxSep 24, 2017Aspirant
mdstat looks ok, but the kernal log is full of the following error:
Sep 23 09:35:46 iMacNAS kernel: BTRFS error (device md127): bad tree block start 16345236981882119662 17674960994304
Sep 23 09:35:46 iMacNAS kernel: BTRFS warning (device md127): failed to read tree rootI can only see a handfull of tree block start numbers but there are a couple of hundred errors just from today.
A quick google suggests this is file system correuption but I don't see a quick fix anywhere. Is this repairable or do I just need to factory reset the whole NAS and start over?
One of the drives has 4 ATA errors on it - does this need replacing now? Could it have been the cause?
Appreciate your help.
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