Forum Discussion

Aspirant

Oct 21, 2024

RN104 Stuck at "Booting..."

My old faithful RN104 running f/w 6.10.9 has encountered a problem which I need some help with: Initially, it sat say "Booting..." indefinitely (no percentage bar appears). All 4 drive lights ar...

StephenB

Guru - Experienced User

Oct 21, 2024

daKlone wrote:

Tried to do a firmware reset via USB, but it asked me to Telnet into it for debug and wouldn't accept the root password I'd previously set and now I can't SSH to it any more.

Can you log into the web ui?

If you can, then download the full log zip file and look in there for clues.

daKlone wrote:

df -h showed plenty of disk space available however.

Generally you need to use btrfs commands to determine the actual free disk space on the volume.

daKlone
Aspirant
Oct 21, 2024
No, I can't access it at all now...
- StephenB
  Guru - Experienced User
  Oct 21, 2024
  daKlone wrote:
  
  No, I can't access it at all now...
  
  Have you ever used tech support mode?
  - daKlone
    Aspirant
    Oct 21, 2024
    Hmm, not that I recall, no.