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Forum Discussion
RN104 with 6.2.2 permanent freeze. How go back to 6.1.x?
Hi there, maybe someone solved a problem with permanent freeze of RN104 after upgrade to 6.2.x? Behavior: After Boot RN104 may work 1-2-3 days and stop responding. Device reply to ping, but no ...
Well I have had my 314 for less than a day and it was working fine. I uninstall Netgear surveillance and after that point I can't access the admin web page. I can access shares and ready cloud etc. just not the local admin page.
All within 24 hours from brand new. Not happy.
Contacted support, tried browser cache resets and disable, tried OS reinstall, all to no avail, told to put the item in tech support mode and hours on I am still awaiting some form of further interaction.
I bought the unit new in the UK, so have a right to go back to the retailer and ask for an exchange or refund which I may have to do, as I have no way of knowing how quickly, if at all this will be resolved, and I have no faith in the NAS now when it breaks so quickly.
I feel for you- it's a terrible position to be in, and neither of us can use our data currently can we?
All within 24 hours from brand new. Not happy.
Contacted support, tried browser cache resets and disable, tried OS reinstall, all to no avail, told to put the item in tech support mode and hours on I am still awaiting some form of further interaction.
I bought the unit new in the UK, so have a right to go back to the retailer and ask for an exchange or refund which I may have to do, as I have no way of knowing how quickly, if at all this will be resolved, and I have no faith in the NAS now when it breaks so quickly.
I feel for you- it's a terrible position to be in, and neither of us can use our data currently can we?
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