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Forum Discussion
oldshep
Oct 31, 2016Aspirant
RN204 OS 6.6 update now get error message "no volumes exists"
Just updated to the new OS 6.6 firmware and now getting No Volumes Exist error message. I am not technically minded and most if not all the jargon means nothing to me. The RN204 was working fine t...
oldshep
Nov 01, 2016Aspirant
hi, the app RAIDar within readynas do you mean if so can't do that because of the no volumes problem which did appear after update, please remember im not techy,you have suggested re-install ? stupid question but how?
StephenB
Nov 01, 2016Guru - Experienced User
oldshep wrote:
hi, the app RAIDar within readynas do you mean if so can't do that because of the no volumes problem which did appear after update, please remember im not techy,you have suggested re-install ? stupid question but how?
RAIDar is a management program that runs on a PC. You can get the download for 6.2 here: http://kb.netgear.com/app/answers/detail/a_id/20684/~/readynas-downloads#raidar
- oldshepNov 01, 2016Aspirant
Thank you I have downloaded and ran it and it said
Status Volume data-0:Raid Level 5.Inactive;0MB (0%) used
Drives 4 in total icon is blue with a green tick on all of them.
Hope that means something.
- mdgm-ntgrNov 01, 2016NETGEAR Employee Retired
So you have no backup for irreplaceable data?
Can you download your logs using RAIDar and send those in (see the Sending Logs link in my sig)? - BalROCKNov 01, 2016Aspirant
" (...) Drives 4 in total icon is blue with a green tick on all of them. (...)" for me it suggest taht the disks at hardware are in good shape. Nevertheless, if your RAIDar can see NAS is good. Try to download logs (not sure the engluiish name, I'm using polish) - "Download logs" and run Diagnosis. Screen from Diagnosis post here (make it as small as possible), Logs post as it is described elsewhere in a forum.
Cleary, disks exists and they appear to be in good shape, Either it is an installation failure (reinstalling might be a solution) or RAID5 is broken for some reason (and if you have critital data on it I have no idea how to help you, but someone on a forum will :)).
- oldshepNov 01, 2016Aspirant
Successfully completed diagnostics
SystemLogs
2016-11-01 08:06:57: md/raid:md127: failed to run raid set.
2016-10-31 20:16:29: md/raid:md127: failed to run raid set.
2016-10-31 19:17:19: md/raid:md127: failed to run raid set.
2016-10-31 18:48:09: md/raid:md127: failed to run raid set.
2016-10-31 18:43:26: md/raid:md127: failed to run raid set.
2016-10-31 18:35:34: md/raid:md127: failed to run raid set.
2016-10-31 17:20:32: md/raid:md127: failed to run raid set.
2016-10-28 03:51:51: [3525113.129425] NMI watchdog: BUG: soft lockup - CPU#0 stuck for 54s! [Plex DLNA Serve:9206]
2016-10-27 18:10:05: [3490207.142888] NMI watchdog: BUG: soft lockup - CPU#1 stuck for 960s! [Plex DLNA Serve:9103]
2016-10-25 14:59:13: [3305956.775263] NMI watchdog: BUG: soft lockup - CPU#0 stuck for 242s! [Plex DLNA Serve:9138]
2016-10-22 08:52:07: [3024732.966136] NMI watchdog: BUG: soft lockup - CPU#0 stuck for 139s! [Plex DLNA Serve:14702]
2016-10-21 04:23:15: [2922202.090144] NMI watchdog: BUG: soft lockup - CPU#0 stuck for 23s! [python:14950]
2016-10-17 10:32:27: [2598757.305249] NMI watchdog: BUG: soft lockup - CPU#0 stuck for 46s! [python:775]
2016-10-12 10:37:29: [2167063.054365] NMI watchdog: BUG: soft lockup - CPU#0 stuck for 36s! [Plex DLNA Serve:26152]
2016-09-13 19:53:26: [1480846.064267] NMI watchdog: BUG: soft lockup - CPU#0 stuck for 26s! [Plex DLNA Serve:14390]
- oldshepNov 02, 2016Aspirant
hi, have you seen the diagnostics info i sent ?
would it be anything to do with the update not downloaded correctly and or corrupt therefor causing the problem, if so can I download it again and re-install ?
- BalROCKNov 02, 2016Aspirant
Hey, unfortunately I'm not familiar with Linux at that level of understanding (because both errors are directly corelated with Debian 8 (linux) that is a core of ReadyNAS OS 6.6.0, your true problem is the first one). I think re-installing OS should help, but wait for the reply from more advanced Linux users.
- oldshepNov 02, 2016Aspirant
cheers not that I understood much if anything what you have just said, not being a techy, but i will wait any way for, as you have said the other guys, thanks
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