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RN204 stuck at Resync data.
My RN204 became unrepsonsive a few days a go. the power button on it had not effect pressing and holding did not force a shutdown. I had to turn off at the mains :( Now when booting it gets stuck...
Not registered the RN204 yet. Recent purchase so should be with on the 90days, support on seems to last for 90days?
To stop the continous disk spinning I powered down removed a disk and powered back up. The front disaply just said DATA DGRADED.
I shutdown replaced disk then powered up. Seem fine, booted as normal but now has no data volume. Will post as new question as this is totally different to original problem.
Hello morganp,
I think it is best to contact support center for this to get a higher tier support remote in. I checked your records and found only a ReadyNAs NV+ registered. you may need to register your RN204.
Regards,
Not registered the RN204 yet. Recent purchase so should be with on the 90days, support on seems to last for 90days?
To stop the continous disk spinning I powered down removed a disk and powered back up. The front disaply just said DATA DGRADED.
I shutdown replaced disk then powered up. Seem fine, booted as normal but now has no data volume. Will post as new question as this is totally different to original problem.
morganp wrote:
Not registered the RN204 yet. Recent purchase so should be with on the 90days, support on seems to last for 90days?
Free software support on the RN1xx and RN2xx platforms is limited to 90 days. Paid support (including per-incident support) can be used after that.
The hardware warranty is 3 years.
Hello morganp,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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