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Forum Discussion
BirdA
Feb 04, 2016Aspirant
RN20400 has stuck starting up
My RN20400 went off line yesterday evening and has now been trying to start for hours! It can't be discovered using ReadyCloud but RAIDar finds it and gives its status as starting up. It is running firmwire 6.4.1 and I use OSx El Capitain. This happened yesterday evening so I have left it on all night but still no progess. Activity light is flashing currently but does go off.
Need to get it working so I get start work, any suggestions?
4 Replies
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- mdgm-ntgrNETGEAR Employee Retired
Sent you a PM
Welcome to the Community!
- mdgm-ntgrNETGEAR Employee Retired
Thanks for letting me know it resolved itself.
Btw you might wish to update to ReadyNAS OS 6.4.2. At the very least you may wish to read through the Release Notes to see if any of the fixes are relevant to how you use your system.
- BirdAAspirant
Logs have been emailed I hope!
You will see everything was ok until around 19:00 hrs 3 Feb when the sytem hung up. Since the 6.4.0 update I have not been able to get Adobe Lightroom CC to import files directly to my NAS where I store all of my photographs. I was attempting to import photos again last night which might have been a related issue. As soon as Lightroom attempts to access the NAS the volume goes off line. Yet I can access photos that it already knows are there, edit and export them.
- mdgm-ntgrNETGEAR Employee Retired
Not sure what is causing this problem. I do see a lot of log entries where Dropbox is looking for snapshots that no longer exist.
Can you update to ReadyNAS OS 6.4.2 and see what difference that makes?
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