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Forum Discussion
Jmarc
Aug 08, 2018Follower
RN2120 not accessible
Hello,
I have 2 RN2120 and one started acting up for no apparent reason.
I couldn't ping it's ip unless i forcefully restart it and it's only accessible by ping or SSH for a short period of time before the network light starts going crazy and no access.
Never was able to download the logs from RAIDar
I was able to login via ssh and clean the root dir that was full.
I was able to upgrade the firmware with https://ip/fwbroker from 6.7.5 to 6.9.3
RAIDar still shows "management service offline" and i can'T access it via HTTP and SSH only for a short period.
Now after fw upgrade, if i try to download the logs from RAIDar, it just stops answering. Can't ping anymore.
Any help would be appreciated.
1 Reply
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- StephenBGuru - Experienced User
It looks like there might have been some damage done when the root partition became full. Another possibility is that an incompatible app or manually installed package is interfering with 6.9.3.
If you have a full backup, then the simplest thing is to do a factory reset, and restore the files from the backup.
You could also try paid support (my.netgear.com) - though since there is a history of ssh usage, there is a chance that they might choose not to help.
You could also try booting in tech support mode, and then try to repair things with ssh.
BTW, you selected the wrong model in your post. The RND2120 is very different from the RN2120.
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