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RN314 - Server slows substantially and cannot log in to Admin - Log file stops logging 2 days earlie
Using latest firmware. 6.9.5. RN314. 4 drives. 3TB. System is about 5 years old now. I am only at about 50% capacity for space used. Recently, the NAS will slow down substantially, so much so that I cannot log in to the Admin portal remotely to check on it or to restart it. But the NAS drive is still functioning and I can access files, albeit very slowly. It gets so slow, that I have to restart it using the Power button (3 times). After the unit is restarted, it performs fine for about 7-8 days in which time it starts slowing down again. The logs will show all activity from startup till about 7 days in. Then the log entries stop. But the NAS keeps running, but slowly. The activity light on the front of the NAS is very active. After restart, the log entries show the restart and all entries from startup until they stop again about 7 days later. My log file has almost 18,000 entries from initial install. No idea what is happening.
On May 22, i restarted the NAS drive and reenabled the Anti-Virus. 2 days later, the logging stopped. 7 days after the restart, the system became slow again. I restarted the server, and the logging has started up again. I am going to disable the A/V again, probably permanently. I seem to have 2 outstanding issues thay may not be solvable: 1. Anti-Virus seems to impact system performance substantially; 2. I cannot download logs.
For now, I can live with this. Maybe in a couple more years, I will buy a bigger rack-mount system.
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What apps and services are you running?
Have you checked the disk health? Look in disk_info.log.
No special apps. We just use it as a basic File Server.
SMB Plus, and a single file share: Documents.
Services: SMB, UPnP, Http, Https, Antivirus, File Search.
I tried downloading the logs remotely. - No luck. I will try a local download.
I am not sure how to access the Disk_info.log but there are no errors about disk health and the status shows all as good.
We do run regular disk maintenance on a monthly or quarterly basis. (Frag, bit-rot, etc.)
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