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Forum Discussion
Tech415
Mar 22, 2019Aspirant
RN314 - Server slows substantially and cannot log in to Admin - Log file stops logging 2 days earlie
Using latest firmware. 6.9.5. RN314. 4 drives. 3TB. System is about 5 years old now. I am only at about 50% capacity for space used. Recently, the NAS will slow down substantially, so much so that I ...
- Jun 03, 2019
On May 22, i restarted the NAS drive and reenabled the Anti-Virus. 2 days later, the logging stopped. 7 days after the restart, the system became slow again. I restarted the server, and the logging has started up again. I am going to disable the A/V again, probably permanently. I seem to have 2 outstanding issues thay may not be solvable: 1. Anti-Virus seems to impact system performance substantially; 2. I cannot download logs.
For now, I can live with this. Maybe in a couple more years, I will buy a bigger rack-mount system.
Tech415
May 23, 2019Aspirant
So after 3 weeks, the NAS is running fine, leading me to the conclusion that the A/V messed up the system again. I have now turned A/V back on. I suspect it will work fine as there has been a firmware upgrade and several A/V upgrades since the issues started 2 months ago.
Yes, I can connect a USB keyboard, but unfortunately, I am not that familiar with Linux. The log issue continues to evade me. For now, I do not need the logs.
Thanks to all for the assistance.
Tech415
Jun 03, 2019Aspirant
On May 22, i restarted the NAS drive and reenabled the Anti-Virus. 2 days later, the logging stopped. 7 days after the restart, the system became slow again. I restarted the server, and the logging has started up again. I am going to disable the A/V again, probably permanently. I seem to have 2 outstanding issues thay may not be solvable: 1. Anti-Virus seems to impact system performance substantially; 2. I cannot download logs.
For now, I can live with this. Maybe in a couple more years, I will buy a bigger rack-mount system.
- StephenBJun 04, 2019Guru - Experienced User
Tech415 wrote:
2. I cannot download logs.
This one suggests that you might have a filling OS partition on the disks. That should be taken care of, as it can result in a NAS that isn't bootable (and also it can result in corrupted configuration files).
Are you unable to download logs now that you've disabled AntiVirus?
- Tech415Jun 17, 2019Aspirant
Correct. I still cannot download logs even now that the A/V has been disabled. I would love to solve the possible "overfilling" of the OS partition, but do not seem to have a way.
- StephenBJun 18, 2019Guru - Experienced User
Are you able to enter linux commands to the NAS, or just monitor it from hdmi out?
You could try connecting a USB keyboard to the NAS (using the hdmi monitor out), or try enabling ssh in the admin ui. You'd log in as root.
- Tech415Jun 18, 2019Aspirant
I have a monitor connected to the HDMI port. I will try a USB keyboard.
- SandsharkJun 19, 2019Sensei
You will only be able to log in that way if you have SSH enabled.
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