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Solved
RN314 can't set up Alerts
Right I've got a support ticket open for this and I'm getting nowhere fast at the moment so as the community has been so helpful so far I was wondering if anyone here could assist/advise. Hi - fo...
Right, I've fixed it on one of the RN314's so far .....
I backed up all my data on that RN314 and performed a Factory Default.
I manually replicated the settings from the then non-working RN314 to the reset RN314 except for the identifying data, i.e. name, etc.
Exactly as it was before .... and now the defaulted RN314 works fine.
I'm presently backing up the data on the now non-working RN314 to perform a Factory Default on that one and see if that resolves the issue on that one.
So we can close this and I'll refer to it with a new thread if I need to if the second RN314 still has problems after the Factory Default.
Sorry for the massive info' dump but as you can see I've tried everything.
To clarify all 4 of the SMTP servers I have access to work fine on the NV+'s, e-mail clients and via Telnet, but no matter which provider and settings I use on the RN314's it does notwork.
Tho' Yahoo did work briefly on the first RN314 and saved, and showed as saved and I did receive some test messages.
On the second RN314 - Yahoo did work briefly on the second RN314 but never saved, and never showed as saved but I did receive some test messages.
So I'm at a loss now !?!?!?!?!
Netgear support have pointed me at a KB article that merely outlines how to setup Alerts, suggested a firmware update and requested remote access.
Hello robmorris77,
Found your ticket. I guess we have to wait for the support to get the support ticket escalated.
Regards,
gmail certainly does work, so if that's acceptable to you, then proceed with that.
You do need to turn off two-factor authentication, and turn on the "less secure" apps settings. FWIW, the apps are "less secure" only because they know your email credentials. So you need to trust them not to leak that information.
Hi - thanks for the replies.
Unfortunately GMAIL with the settings above DOES NOT work.
Including going into the GMAIL account and setting the less secure option.
Either way the GMAIL thing is a bit of a red herring because it's not the only SMTP option I've tried, I've tried 4 different SMTP options/servers/providers on the 2x RN314's and none of them work, but the 4 different SMTP options work fine on my 3x NV+'s, e-mail clients, (Outlook & Thunderbird), and also via Telnet from 2 different PC's.
Hope that further clarifies things ?
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