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Forum Discussion
robmorris77
Feb 05, 2016Aspirant
RN314 can't set up Alerts
Right I've got a support ticket open for this and I'm getting nowhere fast at the moment so as the community has been so helpful so far I was wondering if anyone here could assist/advise. Hi - fo...
- Feb 07, 2016
Right, I've fixed it on one of the RN314's so far .....
I backed up all my data on that RN314 and performed a Factory Default.
I manually replicated the settings from the then non-working RN314 to the reset RN314 except for the identifying data, i.e. name, etc.
Exactly as it was before .... and now the defaulted RN314 works fine.
I'm presently backing up the data on the now non-working RN314 to perform a Factory Default on that one and see if that resolves the issue on that one.
So we can close this and I'll refer to it with a new thread if I need to if the second RN314 still has problems after the Factory Default.
StephenB
Feb 05, 2016Guru - Experienced User
Have you checked the the NAS can reach the internet generally? For instance with "check for updates"?
If you are using static IP addresses, double check that the DNS servers were configured.
robmorris77
Feb 07, 2016Aspirant
Right, I've fixed it on one of the RN314's so far .....
I backed up all my data on that RN314 and performed a Factory Default.
I manually replicated the settings from the then non-working RN314 to the reset RN314 except for the identifying data, i.e. name, etc.
Exactly as it was before .... and now the defaulted RN314 works fine.
I'm presently backing up the data on the now non-working RN314 to perform a Factory Default on that one and see if that resolves the issue on that one.
So we can close this and I'll refer to it with a new thread if I need to if the second RN314 still has problems after the Factory Default.
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