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Forum Discussion
Jeff_howard
Dec 07, 2015Aspirant
RN314 locking on large backup jobs
I have been trying to backup one of the shares on my RN314 for the past 2 weeks and the box gets compleatly locked up when ever I try. OS verson: 6.4.1 Drive setup: (4) 1Tb Drives (Raid 5) Shar...
StephenB
Dec 07, 2015Guru - Experienced User
You might want to open a chat/email support case on this. If you do, please post the case number on this thread (and link the case to this forum post).
There are some other users reporting lockups during backup with 6.4.1.
ITguru1
Dec 11, 2015Aspirant
Same issue here - updated to 6.4.1 last week Thursday and the backups have been a nightmare. The RN314 hard locks, nothing relevant is reported in the log files and the unit must be power cycled to restore connectivity. Is there an internal KB to refer to when calling in? I'm most unhappy as I'm just past the standard support warranty and will have to pay for support, 6.4.0/6.4.1 really messed everything up.
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