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Forum Discussion
RN314 upgrade firmware to 6.4.0 Issues
It seems that the recent firware 6.4.0 has caused several different issues so far but I am yet to see a solution that resolves my issues on the forum. I upgraded to 6.4.0 at around 2pm yesterday ...
Yes, the diagnostic is showing the following.
2015-10-30 13:51:36: journalctl[12371]: segfault at 7f41532d8e70 ip 00007f415ab0cf71 sp 00007ffcf2010db0 error 4 in libsystemd-journal.so.0.0.3[7f415ab0a000+11000]
2015-10-30 13:51:36: journalctl[12376]: segfault at 7f928904de70 ip 00007f928f4d5f71 sp 00007ffee05820b0 error 4 in libsystemd-journal.so.0.0.3[7f928f4d3000+11000]
2015-09-24 01:00:25: ctscand[5631]: segfault at 7f66a2f3d870 ip 00007f66a18ce504 sp 00007f669f843988 error 6 in libc-2.19.so[7f66a1849000+19f000]
Netrage,
Are you able to boot into the boot menu?
If so, try and do an OS Reinstall.
If you cannot boot into OS reinstall, try doing a USB BOOT
This should resolve that issue,
Alexpe
Update:
Overnight the NAS seemed to complete the reprocess of the snapshots and the NAS let me access it fully this morning. I have since removed all existing snapshots and stopped any new ones from being created.
Looking at the logs, the event that keeps repeating for the time period that the NAS was unusable is related to reprocessing of the snapshots so it looks like any other request to the NAS be it for data access, admin access or even for it to reboot was ignored due to the overloaded work that the firware update had started. Now that work is finished the NAS seems to be usable again.
The only advice I can give to others with the same issue is to try and remove any existing snapshots, stop new ones being created and leave the NAS on 24/7 until it becomes stable.
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