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wattsin's avatar
wattsin
Aspirant
Jun 07, 2017

RN31400 will not boot. Stops at mysql.service

Running 6.7.4

 

The main OS parition filled from logs from the FTP server. I am unable to boot, I can SSH into the unit. I can even start mysql. The management service stays down.

 

Is there a way to have someone look into it? I have tried everything I know and have read online. I attempted to Reinstall the OS but it pauses at Checking FS.

 

THe unit will not boot into Read Online mode.

 

Any insight is appriciated 

Booting

4 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jun 07, 2017

    If you are the original purchaser, and purchased between 1 June 2014 and 31 May 2016, then you have lifetime chat support at my.netgear.com.

     

    If that's the case, I suggest using it.

     

     

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired
        Jun 08, 2017

        For your system a file was expected where there was a directory so the extraction of the firmware upgrade failed. Removing this directory allowed the update to complete.

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