Forum Discussion

Luminary

Jul 03, 2018

RN316 disk randomly failed without warning

Just got the email message that my relatively new replacement disk in my 6 disk array failed.. Without warning or errors. Is there a way to see why it failed? Email notifification at 2:01pm and all...

Adding Disks

Performance

mdgm-ntgr

NETGEAR Employee Retired

Jul 03, 2018

Do you see any errors for the disk in smart_history.log ?

Jophus
Luminary
Jul 03, 2018
2018-06-04 20:23:14 ST3000DM007-1WY10G ZFQ02SC4 0 0 0 0 0 0 0 0
2018-06-05 14:32:54 ST3000DM007-1WY10G ZFQ02SC4 0 0 0 0 1 0 0 0

Nope... this is the drive and these are the entries. 1 CMD_TIMEOUT 05/06/2018 2:32PM - one month ago.
- mdgm-ntgr
  NETGEAR Employee Retired
  Jul 03, 2018
  Have you checked e.g. kernel.log or systemd-journal.log?
  
  Have you checked the disk using SeaTools?
  - Jophus
    Luminary
    Jul 03, 2018
    kernel shows nothing from 3PM on 30 June.
    
    Nothing in systemd-journal since 00:13 (midnight) 1 July.
    
    Anywhere else?