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Forum Discussion
astro76
Aug 04, 2018Aspirant
RN42200 Keeps telling me I have trojans in many files,
Sorry, my model number is RN42200, I couldnt find it in the list.
About three days ago I started getting allerts from it telling me I had infected files with a trojan. I deleted the two it tol...
- Aug 06, 2018
Just went ahead and did a factory reset.
Malwaerbytes ran test on the files and said they werefalse positive and felt something was going on with my nas becasue it wasnt updating do to the router issue.
So did a factory reset and moving on.
Thank you all for your help.
astro76
Aug 05, 2018Aspirant
Yes you have the NAS bit correct. It's the antivirus thats detecting the trojans. And the Antivirus in the NAS wouldnt update and it is on. I figured out I was having router issues because my printer and security cameras were kicked of line. I power cycled the router and it brought those on line so Im guessing that was the issue there.
The antivirus is pointing almost all or all detections to a Malwarebytes file.
And it seems it only starts detecting them when I access the NAS.
I have at this time copied files over to an external hard drive and ran Malwarebytes and G Data on the them and nothing was found. But I will try Avast and see what I come up with.
Right now I'm getting some of the files ready for Malwarbytes to check out. They asked for them in a protected Zip file.
I think I can map a network drive if needed but will ask for your help if I can't.
So if they are false positives , why all of a sudden now after the files have been sitting in there awhile? And what would cause that?
Thank you for you time and help, I really appreciate it.
And I guess I do have some share files, I set readynas up on m sisters laptop so she could upload pictures to it. I scanned them and nothing was found.
astro76
Aug 06, 2018Aspirant
Just went ahead and did a factory reset.
Malwaerbytes ran test on the files and said they werefalse positive and felt something was going on with my nas becasue it wasnt updating do to the router issue.
So did a factory reset and moving on.
Thank you all for your help.
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