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jah313's avatar
jah313
Tutor
Nov 02, 2016
Solved

RN516 Stuck Booting...Updating FW (FW 6.6.0)

I have 2 identical NAS516's and upgraded them both yesterday from 6.5.1 to 6.6.0. One of them upgraded with no problem and the other is now stuck (about 18 hours) saying "Booting... Updating FW". I C...
  • FramerV's avatar
    FramerV
    Nov 04, 2016

    Hi jah313,

     

    It appears the issue you have described requires assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend. It shows on your records that you still have chat support warranty, I suggest contacting support center and can get one of the engineers take a look at it.

     

    Contact NETGEAR Support

     

     

    Regards,

     

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