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Solved
RN516 Stuck Booting...Updating FW (FW 6.6.0)
I have 2 identical NAS516's and upgraded them both yesterday from 6.5.1 to 6.6.0. One of them upgraded with no problem and the other is now stuck (about 18 hours) saying "Booting... Updating FW". I C...
Hi jah313,
It appears the issue you have described requires assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend. It shows on your records that you still have chat support warranty, I suggest contacting support center and can get one of the engineers take a look at it.
Regards,
See what happens if you do a cold boot.
Do you mean manually power it down and restart it?
So I rebooted and it is doing the same thing!
Hi jah313,
It appears the issue you have described requires assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend. It shows on your records that you still have chat support warranty, I suggest contacting support center and can get one of the engineers take a look at it.
Regards,
Thanks FramerV I will get in contact tomorrow!!!
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