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Forum Discussion
wjgee000
Nov 17, 2016Aspirant
RND2150 slow perf on iMac & can't see config menu in RAIDar 'No Shares currently accessible'
I have two problems now. I'll start with the first. The first problem was that when I try to look at my NAS files through my iMac, browsing/viewing files was/is still slow unlike viewing from a PC ...
- Nov 18, 2016
OMG!!! First, RAIDar is now showing firmware 4.1.15. Now when I got into my NAS and select any folders that haven't been referenced in a while, the folder(s) are now opening up relatively fast (comparing before, it could take 10+ secs if not more). Now it's under a sec no matter what file(s) I'm looking. I can see the pics, files or whatever relatively fast. So thank you VERY MUCH. I'm a happy camper!!!
Again, THANK YOU!!!
JennC
Nov 17, 2016NETGEAR Employee Retired
Hello wjgee000,
Are the Mac machines wirelessly connecting to the network? If another computer is not getting the same problem with the slow performance then that means it is not the NAS. That is the first thing you should have checked, go wired and not wireless. That is by connecting one computer to the router or a switch where the NAS is connected via LAN cable and see if there is a difference.
Now that the problem is you have lost access to the NAS, totally, it is going to be more difficult. This NAS is one of the oldest model, by the way, so it must have ran out of warranty and support too.
I would suggest to connect a computer to the network first with LAN cable then run RAIDar. Open web browser and type http:// followed by the IP address of the NAS that is shown in the RAIDar in the address bar then add /admin, for example, http://192.168.3.5/admin. Try other web browser if you get the same null message. Also, on your Mac, click Go then click Connect to Server and type smb:// followed by the NAS IP. Let me know what's the result.
If you get the same error, I hope you have backup of the data.
Regards,
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