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Forum Discussion
Mike_Red_Lodge
Feb 13, 2017Aspirant
Scheduled Backup from File Server to ReadyNas 3138
We have a file backup set to automatically copy the files from our file share to a shared folder on the RN3138. Every time it runs, regardless of if it is by schedule or manually it freezes up the w...
Mike_Red_Lodge
Feb 16, 2017Aspirant
I just sent the logs... I apologize for not responding sooner. I'm OOO on Tuesdays and Wednesdays.
As for the offsite issue. We did some additional reading after seeing the response from support. We now use a series of 2 TB drives and a series of 3TB drives that we connect externally (USB / eSATA) and rotate offsite.
Thanks for following up on our previous bad idea.
mdgm-ntgr
Feb 17, 2017NETGEAR Employee Retired
Can you try disabling the anti-virus service and see if this makes a difference?
Is your NAS joined to AD?
- Mike_Red_LodgeFeb 17, 2017Aspirant
The NAS is added to the AD and I am generally able to browse to the NAS from my computer, when it isn't frozen up.
I have disabled the A/V and will try restarting that job when the other job that is running right now finishes.
- Mike_Red_LodgeFeb 18, 2017Aspirant
The backup ran and completed last night with the AntiVirus turned off but came back showing as failed. Looking at the logs for that failed backup, I was able to find a folder that had some strange character in the folder name that appeared to create a problem because the the name was not valid. I removed that character from the folder name and ran the backup again and it ran and completed without problem. I turned the Antivirus back on and it ran again without problem. I believe we have resolved the issue, but I will continue to watch the backup for a few more days.
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