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shame, shame, shame, shame, shame, shame, shame, shame, shame, shame.... #26509425
Netgear shame
Good day for 18 months I am struggling with a problem with RN516 that I am not to list, but ranging from file access problems, the slow disappearance of the files and folders. Trick t...
Hi nikoweb,
Can you describe here the problem you're having please? In case we are able to help you with it...
To better understand the issue, we would need more details about the actual issue.
If you have an issue with file access permission with some users after creating files / writing to files with other users, it could be an issue with the umask. I have encountered this before.
-create files and folders you can not change the name.
-files just saved, you can not save it again to access denied. (After a few minutes it works)
-with the latest update is no longer possible to save files from Photoshop.
-some folders can not be deleted or duplicated, the same for files, this by both Macs and PCs.
-Some Files in the folders are not seen, or appear and disappear.
-Segnala Continually "lost connection": the network is new, tested and inspected, changed all switches.
-I Software, Illustrator, Word, etc. behave as they did not find the destination if by command saves, answers you save as how you do not find the source of the file.
-Lentissima Display of files and folder access.
-Block The NAS and waiting until the release, this has an impact on every PC and Mac on the network.
I saw the new update, but for now I do not trust, because if the situation gets worse, as happened before, I can not go back. What makes me angry that no one in Italy Netgear calls me, as they had promised. What are the various directors and managers? 6 months ago I contacted Synology, given that they have solved similar problems for a long time, within 24 hours I have been contacted. Netgear in Italy are all princes and kings and no one deigns to call a beggar publisher.
An interesting test that would help narrowing down the source of the issue:
1) Create a test share
2) Activate only SMB (disable AFP)
3) Don't touch the file access permisson tab
4) Tune the network access permission if you need to secure access to the share, or leave it to default
5) Use ONLY PCs to create files & folders, read, write, rename, all that, and see confirm if you run into any issues such as permission denied or file disappearing.
From there, you'll be able to tell if the issue is encountered only when Macs are involved in causing the issue.
I'm suggesting that, because I encountered this issue twice already. The culprit was the umask on the MAC. The exact issue I had was that when a PC created some files, they were accessible from anyone. But after a Mac accessed it, only that Mac had read/write access to it, all other machines had a read-only access.
It may be slightly different for you but at least partially due to the same "problem".
If you do confirm that everything works OK as long as Macs are not involved:
6) Change the umask of a Mac to 002 using the following article from Apple
https://support.apple.com/en-ie/HT201684
7) Use that Mac to access/modify the data previously created with the PCs, as well as create some new files & folders. And confirm that the PCs can access everything.
If that still works, complete by proooving it:
8) Take another Mac without changing the umask, create/modify data, and check with the other machines. According to the initial issue, you should run into access difficulties.
Hope this helps ;)
First of all I thank you for your important information, I think so far the most intelligent, I'll list what we did
-already Performed, TEST folder with PC and Mac,
-already Tested only smb access off of NAS afp
-Provato Of Win8 not duplicate folders or files you can not be moved, even with anonymous access.
Same if I connect directly to the PC or MAC to the NAs without using the network.
Unfortunately folders now give problems, after 10 minutes work and vice versa, the same for files.
In all this time we are also passed to other verzioni mac, from Snowleopard, to mavericks, up to Yosemite, also changing 3 new mac.
I would try however also "Change the umask" now I have tried everything.
By netgear, they tell me that they want to close the case, because according to them I have a strange network confugurazione. It seems to me an affirmation unprofessional. PC + Mac + switch what's weird? They arrived now with the update smb OSX compatibility, two years later than the others. For now fi trust to implement it because the aggiornamennti performed they have only made things worse.
I always feel that the problem is in a slow response between PC and NAS, for ui PC receives from nas information about delayed permits compared with action to save the file.
I do not know if you have other tips on how to proceed.
Thank you
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