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Forum Discussion
CAJG
Aug 21, 2015Aspirant
Shares lost
Hello, My ReadyNAS system reported the following message (using mail): The on-line filesystem consistency check detected problems with your data volume. Please ensure that you have current back...
mdgm-ntgr
Aug 22, 2015NETGEAR Employee Retired
From what you have said I gather your data is not backed up.
You could contact support and consider purchasing some support to look into this. If you open an online case please attach the logs zip file to your case.
CAJG
Aug 22, 2015Aspirant
Correct, my latest backup is a out-dated and I would like to keep the files on the NAS.
When I try to obtain the log files using OS4 for ReadyNas Pro 6, it indicates that there are no log files available.
After trying to Download All Logs
it only shows "Empty No Support".
What is my next option?
- CAJGAug 22, 2015Aspirant
Could my problem be the same as https://community.netgear.com/t5/Using-your-ReadyNAS/lost-all-share-access/m-p/956107#U956107
There is mentioned to use SHH to restart Samba (I am not familiar with these tools/services).
It is also mentioned to do the same using FrontView, but how?
- JennCAug 22, 2015NETGEAR Employee Retired
Hello CAJG,
If you are not familiar with doing the SSH, then do not attempt to. That is done only by those who are more advanced users, it has something to do with the programs itself of the NAS.
Is this ReadyNAS Ultra 6? Try Skip Volume Check first from the boot menu, click here for steps how to access boot menu of ReadyNAS Ultra 6.
Once done, try to access the shares, if you can then backup asap. See if you will also be able to get to FrontView and download system logs from Status - Logs - Download all logs.
Regards,
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